Liquid Propane (LP) Tank Top Heater Tech Support

Problem

Possible Cause

Corrective Action

Unit will not light:

  1. Valve on propane cylinder not open.
  2. Propane cylinder empty.
  3. Regulator not in "High" position.
  4. Excess flow device triggered.
  5. Defective Regulator.
  1. Open cylinder valve by turning counterclockwise.
  2. Have cylinder refilled.
  3. Turn regulator to "High" position.
  4. Close cylinder valve, wait 5 minutes and reopen slowly.
  5. Replace with OEM regulator assembly.

Burner will not stay lit when gas valve plunger released:

  1. Wiring of thermocouple
  2. Defective thermocouple
  3. Defective gas valve
  1. Check wiring connections are properly engaged.
  2. Replace with OEM thermocouple.
  3. Replace with OEM gas valve assembly.

Excessive flames coming out of burner, not glowing red.:

  1. Debris or spider webs in mixing tube or burner.
  2. Clogged orifice
  1. Clean burner tube with bottle brush, rinse in water and drain thoroughly before re-installing.
  2. Remove and clean using compressed air.

Piezo won't spark. (Some models only):

  1. Defective piezo
  2. Ignitor misaligned with Thermocouple shield
  3. Wire frayed or damaged.
  1. Replace with OEM piezo
  2. Realign ignitor with thermocouple shield.
  3. Replace with OEM wire.

Flames flashback/burn inside the mixing tube:

  1. Debris or spider webs in mixing tube.
  2. Clogged orifice
  1. Clean burner tube with bottle brush, rinse in water and drain thoroughly before reintsalling.
  2. Remove and clean using compressed air.

 

 This document is for reference purposes and not intended to replace your owner’s manual. It is important to read your owner’s manual in its entirety which has been designed to instruct you as to the proper manner in which to assemble the heater, maintain the heater, store the heater, and most importantly, how to operate the heater in a safe and efficient manner.