Liquid Propane (LP) Convection Heater Tech Support


Possible Cause

Corrective Action

Burner Fails to Light

  1. Propane supply valve close don propane tank(s).
  2. Excess-flow check valve closed.
  3. Blockage in burner nozzle.
  4. Piezo ignition system not sparking.
  1. Open propane supply valve slowly.
  2. Close propane supply valve on propane tank and reopen slowly.
  3. Replace burner nozzle.
  4. Check to assure ignitor electrode dap is .195". Check wire lead for damage.

Burner lights but goes out when automatic control valve button is released

  1. Not enough warm up time.
  2. Low gas pressure
  3. Thermocouple loose or needs to be replaced.
  4. Automatic control valve needs to be replaced.
  1. Relight, hold automatic control valve button in 45 seconds.
  2. Check propane tank(s) for proper gas supply.
  3. Tighten connection or replace thermocouple.
  4. Replace automatic control valve.

Burn Rate Is Low

  1. Main burner valve not fully open.
  2. Plugged gas orifices.
  3. Low gas pressure.
  4. Low fuel supply.
  1. Fully open main burner valve by turning control knob towards HIGH position until it stops.
  2. Replace gas orifice.
  3. Check gas supply; check regulator output.
  4. Consult propane gas supplier.


 This document is for reference purposes and not intended to replace your owner’s manual. It is important to read your owner’s manual in its entirety which has been designed to instruct you as to the proper manner in which to assemble the heater, maintain the heater, store the heater, and most importantly, how to operate the heater in a safe and efficient manner.